Privacy Policy

Last updated: April 2026

At Lilac & Mint, we are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Czech and EU law.

1. Who We Are

Lilac & Mint is an online gift box store based in the Czech Republic. We are the data controller responsible for your personal data.

2. What Data We Collect

We may collect the following personal data: name, email address, shipping and billing address, phone number, payment information (processed securely by our payment provider), and browsing behaviour on our website.

3. How We Use Your Data

We use your data to: process and fulfil your orders, communicate with you about your purchases, send marketing communications (only with your consent), improve our website and services, and comply with legal obligations.

4. Legal Basis for Processing

We process your data based on: contract performance (to fulfil your order), legitimate interests (to improve our services), consent (for marketing), and legal obligation (for tax and accounting purposes).

5. Data Sharing

We do not sell your personal data. We may share it with trusted third parties such as shipping carriers and payment processors, solely to fulfil your order.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

7. Your Rights

Under GDPR, you have the right to: access your data, correct inaccurate data, request deletion of your data, object to processing, and data portability. To exercise these rights, please contact us through our Contact page.

8. Cookies

Our website uses cookies to improve your browsing experience. You can manage cookie preferences through your browser settings.

9. Contact

For any privacy-related questions or requests, please contact us through our Contact page.